Terms of service
OVERVIEW
This website is operated by Velah.shop. Throughout the site, the terms “we”, “us”, and “our” refer to Velah.shop.
Velah.shop provides this website — including all information, tools, and services available from this site — to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by them. If you do not agree, you may not access the website or use any of its services.
Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. Velah.shop reserves the right to update, change, or replace any part of these Terms by posting updates to the website. It is your responsibility to check periodically for changes. Continued use of the site after updates constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including copyright laws).
You must not transmit any viruses, malware, or any destructive code.
Any violation of these Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted over various networks and adapted to technical requirements. Credit card data is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.
Headings in this agreement are for convenience only and will not affect interpretation.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information available on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information only and should not be the sole basis for decision-making.
You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES
Product prices are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We are not liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Some products or services may be available exclusively online and in limited quantities. Returns or exchanges are governed by our Refund Policy: [link to refund policy].
We strive to display product colors and images as accurately as possible, but cannot guarantee your screen’s display accuracy.
We reserve the right to:
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Limit sales of our products to any person, region, or jurisdiction.
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Limit quantities available.
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Change descriptions, pricing, or discontinue products at any time.
We do not guarantee that any product or service will meet your expectations or that errors will be corrected.
SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order placed with us.
We may limit or cancel quantities purchased per person, household, or order.
If we make changes or cancel an order, we may notify you by email or phone using the contact details provided at checkout.
You agree to provide current, complete, and accurate purchase and account information for all transactions. Please update your account details promptly to ensure proper communication and processing.
For details, review our Refund Policy: https://velah.shop/pages/shipping-policy
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
You acknowledge that we provide such tools “as is” and “as available” without any warranties or conditions. We are not liable for your use of these optional tools.
Future features or services added to the website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, or services may include materials from third parties.
We are not responsible for the accuracy or content of third-party websites and are not liable for any harm resulting from their use.
Please review third-party policies before engaging in transactions with them.
SECTION 9 – USER COMMENTS & SUBMISSIONS
If you submit creative ideas, suggestions, or materials (collectively, “comments”), you agree that we may edit, copy, publish, or distribute them without restriction.
We have no obligation to:
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Keep comments confidential.
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Provide compensation.
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Respond to comments.
You agree not to post content that violates any rights of others or contains unlawful, abusive, or obscene material. You are solely responsible for your comments and their accuracy.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, available here: [link to privacy policy].
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our site may contain typographical or pricing errors.
We reserve the right to correct, update, or cancel orders affected by such errors at any time without notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content to:
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Violate laws or regulations.
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Infringe on intellectual property rights.
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Harass, abuse, or discriminate against others.
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Transmit viruses or malicious code.
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Collect personal data unlawfully.
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Engage in any fraudulent or immoral activity.
We reserve the right to terminate your access for violating any prohibited use.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that our Service will be uninterrupted, secure, or error-free.
You agree that your use of the Service is at your own risk.
All products and services are provided “as is” and “as available,” without any warranty.
In no case shall Velah.shop, its employees, affiliates, or partners be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or any products purchased.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Velah.shop, its affiliates, and employees from any claims or demands, including legal fees, arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, it shall not affect the validity of the remaining provisions.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by either you or us.
You may terminate by ceasing to use our site or notifying us.
If you breach these Terms, we may terminate your access immediately without notice.
SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies posted on this site constitute the entire agreement between you and Velah.shop and supersede all prior communications or agreements.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE).
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the latest version of these Terms at any time on this page.
We reserve the right to modify these Terms at our discretion. Continued use of the website after changes constitutes acceptance.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
📧 support@velah.shop
🌐 www.velah.shop