Frequently Asked Questions

How long will it take for my order to be delivered?

Orders typically take 1 to 2 business days to be processed before shipping. Delivery times depend on your location: domestic orders usually arrive within 5 to 9 business days, while international orders may take 10 to 15 business days. You will receive a tracking number once your order has been shipped.

What sets the Velah Instant Hijab apart from traditional hijabs?

The Velah Instant Hijab is designed with integrated magnets, eliminating the need for pins while ensuring a secure and effortless fit. Made from high-quality chiffon, it offers a light and elegant drape without slipping.

How do the integrated magnets work?

The hijab features discreet, high-quality magnets strategically placed to keep it securely in place. Simply adjust it and let the magnets do the work—no pins, no hassle.

Is the hijab suitable for all face shapes and styles?

Yes! The Meruem Instant Hijab is designed to be versatile and flattering for all face shapes. Its flowing drape and adjustable fit make it a perfect choice for different hairstyle styles.

Will the magnets damage my hair or snag the fabric?

No, the magnets are gentle yet powerful, ensuring a secure hold without pulling your hair or damaging the fabric. The hijab is designed for maximum comfort and long-term durability.

What are the return rules under the "Wear It, Love It" guarantee?

Under our "Wear It, Love It" guarantee, returns are not required! If you try an eligible product for 30 days and find it doesn't meet your expectations, you can simply keep it for free. Here's how it works:

  1. Wear the item as you normally would for up to 30 days.
  2. If you're not fully satisfied, let us know by contacting our support team.
  3. You keep the product, no return is necessary, and you'll also get your money back!

Please note, this applies only to items covered by the "Wear It, Love It" guarantee. For other products, our standard return policy applies, which you can review.

If you have any questions, feel free to contact our team at support@velah.shop.