Cancellation Policy

At Velah, we prepare each order quickly to ensure shipment within the shortest possible timeframe.

Order Cancellation

If you wish to modify or cancel your order, please contact us within 2 hours of your purchase at:

support@velah.shop

After this period, your order may already be in preparation or shipment. In this case, we cannot guarantee that the cancellation will be possible.

Need Help?

Our customer service team remains available to find the best solution for your request.