Terms of Use
1. General Information
By accessing the Velah website and placing an order, you agree to these Terms and Conditions of Sale.
2. Products
We strive to present our products as accurately as possible. However, slight differences in colour or finish may appear depending on your screen settings.
3. Orders
Once your order has been confirmed, you will receive a confirmation email. We reserve the right to refuse or cancel any order in the event of suspected fraud or incorrect information.
4. Prices
All prices are displayed in euros (€) and include applicable taxes. Delivery fees are calculated at checkout.
5. Payment
Payments are fully secured through our approved payment partners.
6. Delivery
Orders are prepared within 24 to 72 business hours and delivered within 6 to 10 business days in mainland France.
7. Returns
Return requests must be made within 14 days in accordance with our return policy. For hygiene reasons, opened or used hijabs cannot be returned, except in the case of a defective product.
8. Intellectual Property
All content on the Velah website (texts, images, logos, videos, and design) is protected by copyright. Any reproduction is prohibited without prior authorisation.
9. Limitation of Liability
Velah cannot be held responsible for any indirect damages related to the use of the website or the temporary inability to access it.
10. Modification of Terms
Velah reserves the right to modify these terms at any time. The applicable terms are those in effect at the time of the order.
11. Contact
For any questions regarding these terms, please contact us at: